[Global] Payroll operators prioritising fortified security after 60% hit by cyberattacks

[Global] Payroll operators prioritising fortified security after 60% hit by cyberattacks
22 Mar 2023

Payroll operators are seeking to fortify cyber security systems after approximately 60 per cent of global firms were impacted by a data breach at least once in the last 24 months, Accountants Daily reports.

Research by ADP revealed that 44 per cent of those surveyed viewed data security advancements as the most important issue for payroll operators over the next two to three years, according to Automatic Data Processing (ADP) managing director of ANZ, Kylie Baullo.

“Organisations are aware of the urgency of putting the systems in place to protect their data,” said Ms Baullo. 

“Almost all (98 per cent) of the senior payroll leaders we surveyed felt that data security had become more important in the last 12 months but less than half said that they have a full contingency plan in place across their business locations – this lack of action is a major concern.

“Recent high-profile data branches have demonstrated how sophisticated these breaches are becoming. That’s why it’s becoming ever more important to consult experts that specialise in keeping payroll and HR data safe.” 

Cyber breaches at organisations such as Medibank and Optus were the ones to make headlines but 61 per cent of respondents globally reportedly said their payroll operation had been hit by a digital security breach at least once in the last 24 months. 

Ms Baullo said the local focus on increased data security and scalability of payroll operations locally was also reflected globally.

“Our data shows that in Australia and across Asia-Pacific, the same organisational issues and opportunities are being identified across the board, and these are the ones organisations want to address in the immediate future,” she said. 

“This may put additional pressure on existing cyber security, HR and operational skills shortages as the global talent war stretches itself even further. 

ADP’s report showed that many businesses continue looking to upscale their operations, despite a possible recession, and were relying on improved payroll capabilities to handle the increased load. 

Approximately a third of finance and HR leaders reportedly said they were not confident in their current payroll systems’ ability to support their growth, with managers also looking for improvement in the accuracy and timeliness of payment. 

“While it can be tempting to look for the quickest solution when it comes to setting up payroll in new business areas and markets, this can be a false economy,” Ms Baullo said.

“More complex and variable working patterns and schedules meant that almost half (45 per cent) of respondents experienced an increase in payroll queries from employers.” 

“Outsourcing of payroll can increase the accuracy of this data and in turn increase employees’ workplace satisfaction.” 

For ADP’s Potential of Payroll survey and report, 1,486 senior individuals who were heavily involved in or had in-depth knowledge of payroll in their organisations were interviewed across 16 countries. 

Source: Accountants Daily

(Quotes via original reporting)

Payroll operators are seeking to fortify cyber security systems after approximately 60 per cent of global firms were impacted by a data breach at least once in the last 24 months, Accountants Daily reports.

Research by ADP revealed that 44 per cent of those surveyed viewed data security advancements as the most important issue for payroll operators over the next two to three years, according to Automatic Data Processing (ADP) managing director of ANZ, Kylie Baullo.

“Organisations are aware of the urgency of putting the systems in place to protect their data,” said Ms Baullo. 

“Almost all (98 per cent) of the senior payroll leaders we surveyed felt that data security had become more important in the last 12 months but less than half said that they have a full contingency plan in place across their business locations – this lack of action is a major concern.

“Recent high-profile data branches have demonstrated how sophisticated these breaches are becoming. That’s why it’s becoming ever more important to consult experts that specialise in keeping payroll and HR data safe.” 

Cyber breaches at organisations such as Medibank and Optus were the ones to make headlines but 61 per cent of respondents globally reportedly said their payroll operation had been hit by a digital security breach at least once in the last 24 months. 

Ms Baullo said the local focus on increased data security and scalability of payroll operations locally was also reflected globally.

“Our data shows that in Australia and across Asia-Pacific, the same organisational issues and opportunities are being identified across the board, and these are the ones organisations want to address in the immediate future,” she said. 

“This may put additional pressure on existing cyber security, HR and operational skills shortages as the global talent war stretches itself even further. 

ADP’s report showed that many businesses continue looking to upscale their operations, despite a possible recession, and were relying on improved payroll capabilities to handle the increased load. 

Approximately a third of finance and HR leaders reportedly said they were not confident in their current payroll systems’ ability to support their growth, with managers also looking for improvement in the accuracy and timeliness of payment. 

“While it can be tempting to look for the quickest solution when it comes to setting up payroll in new business areas and markets, this can be a false economy,” Ms Baullo said.

“More complex and variable working patterns and schedules meant that almost half (45 per cent) of respondents experienced an increase in payroll queries from employers.” 

“Outsourcing of payroll can increase the accuracy of this data and in turn increase employees’ workplace satisfaction.” 

For ADP’s Potential of Payroll survey and report, 1,486 senior individuals who were heavily involved in or had in-depth knowledge of payroll in their organisations were interviewed across 16 countries. 

Source: Accountants Daily

(Quotes via original reporting)