Lyndsey Wheeler, Managing Director at TMF Mid America, steps into the GPA Live spotlight Lyndsey Wheeler, Managing Director at TMF Mid America, steps into the GPA Live spotlight

Lyndsey Wheeler, Managing Director at TMF Mid America, steps into the GPA Live spotlight
03 May 2019

Lyndsey Wheeler, Managing Director at TMF Mid America, steps into the GPA Live spotlight to reveal the highlights of her payroll career so far.

Current payroll position

I am the managing director for TMF Mid America which includes eight countries - Panama, Costa Rica, Nicaragua, Honduras, El Salvador, Guatemala, Jamaica and Dominican Republic. Payroll services represent over 45 per cent of the services we provide.  We provide payroll services to multinational companies from 1 to +9K employees in all industries.

The payroll job that launched my career

 My background is accounting and tax services and my first involvement in payroll was as a project implementation manager for a client with 1,500 employees.

Why I chose payroll

For me, payroll is a repetitive challenge. The repetitive nature of payroll allows for constant feedback loops, ideal for continuous improvement and great for testing ideas and processes.

What I'm working on today

Focussing on the reduction of processing time and improving the quality of outputs. I am doing this by evaluating inputs to identify opportunities to create automatic tools to be able to intake client information, calculate data and then convert to the format that our system can uptake with no manual manipulation.

What I bring to country payroll

A desire and creativity to reinvent processes to reduce payroll processing time and improve the quality of output.

My biggest industry influence

Companies that push the envelope focussing on internal client satisfaction. I admire their commitment to zero error payroll and their never-ending quest to improve the overall payroll experience from beginning to end. This is very inspiring for me.

Best payroll innovation

The interface between HRIS and payroll systems is, for me, the best payroll innovation. This has improved processing time and decreased the errors.  The other development that has impacted payroll quality for auditing and cross controls has been Excel/Macros.

My payroll ambition

In my region, it is not common that a person decides to have a career in payroll.  I would like to participate in the development of an association of payroll experts in Central America where one of the objectives is more awareness of payroll as a career offering.

Payroll five years from now

Many people may believe that payroll can be fully automated, however there is nothing better than a trained payroll professional catching the exception error that would have passed by an automatic system filter. Additionally, reporting in payroll will become increasingly important and complex as governments automate and create additional controls, this will be challenging as they often legislate change without understanding the implications for global businesses.

 

 

Lyndsey Wheeler, Managing Director at TMF Mid America, steps into the GPA Live spotlight to reveal the highlights of her payroll career so far.

Current payroll position

I am the managing director for TMF Mid America which includes eight countries - Panama, Costa Rica, Nicaragua, Honduras, El Salvador, Guatemala, Jamaica and Dominican Republic. Payroll services represent over 45 per cent of the services we provide.  We provide payroll services to multinational companies from 1 to +9K employees in all industries.

The payroll job that launched my career

 My background is accounting and tax services and my first involvement in payroll was as a project implementation manager for a client with 1,500 employees.

Why I chose payroll

For me, payroll is a repetitive challenge. The repetitive nature of payroll allows for constant feedback loops, ideal for continuous improvement and great for testing ideas and processes.

What I'm working on today

Focussing on the reduction of processing time and improving the quality of outputs. I am doing this by evaluating inputs to identify opportunities to create automatic tools to be able to intake client information, calculate data and then convert to the format that our system can uptake with no manual manipulation.

What I bring to country payroll

A desire and creativity to reinvent processes to reduce payroll processing time and improve the quality of output.

My biggest industry influence

Companies that push the envelope focussing on internal client satisfaction. I admire their commitment to zero error payroll and their never-ending quest to improve the overall payroll experience from beginning to end. This is very inspiring for me.

Best payroll innovation

The interface between HRIS and payroll systems is, for me, the best payroll innovation. This has improved processing time and decreased the errors.  The other development that has impacted payroll quality for auditing and cross controls has been Excel/Macros.

My payroll ambition

In my region, it is not common that a person decides to have a career in payroll.  I would like to participate in the development of an association of payroll experts in Central America where one of the objectives is more awareness of payroll as a career offering.

Payroll five years from now

Many people may believe that payroll can be fully automated, however there is nothing better than a trained payroll professional catching the exception error that would have passed by an automatic system filter. Additionally, reporting in payroll will become increasingly important and complex as governments automate and create additional controls, this will be challenging as they often legislate change without understanding the implications for global businesses.