[UK] Payroll glitch affects thousands of Asda staff

In the UK, an IT glitch has led to nearly 10,000 Asda workers receiving incorrect payslips, Retail Gazette reports.

In an internal memo, Asda stated that the error had impacted thousands of its hourly-paid staff. According to union leaders, some workers had been underpaid.

In reporting from The Telegraph, one Asda employee stated that up to two weeks' wages had been removed from the March payslips of some colleagues.

In a March 21 letter to store managers, Asda bosses said, “During our payroll checks, we have currently identified around 9,500 hourly paid colleagues who are impacted by incorrect pay, due to what we believe is an issue with a specific holiday calculation as we have moved to our new systems.

“Colleagues’ payslips may not show correctly so please reassure colleagues that we are aware of this and are making the relevant adjustments to ensure that colleagues receive payment by Friday payday.”

Asda has been updating its IT systems, in a move dubbed “project future”, as part of the transition from former owner Walmart’s systems.

But GMB - the union representing Asda workers - reportedly said some employees remained underpaid following the software error.

Speaking to The Telegraph, an Asda spokesman said, “We recently launched a new HR system and conducted pre-emptive checks to identify any potential issues before colleagues were paid this month.

“These checks found a potential problem with holiday pay that could have resulted in a pay discrepancy for some hourly paid colleagues.

“We have taken immediate and proactive steps to correct this – to help ensure there will be no shortfall in pay for these colleagues this month. Project Future will give Asda a world-class IT platform.”

Source: Retail Gazette

(Links and quotes via original reporting)

In the UK, an IT glitch has led to nearly 10,000 Asda workers receiving incorrect payslips, Retail Gazette reports.

In an internal memo, Asda stated that the error had impacted thousands of its hourly-paid staff. According to union leaders, some workers had been underpaid.

In reporting from The Telegraph, one Asda employee stated that up to two weeks' wages had been removed from the March payslips of some colleagues.

In a March 21 letter to store managers, Asda bosses said, “During our payroll checks, we have currently identified around 9,500 hourly paid colleagues who are impacted by incorrect pay, due to what we believe is an issue with a specific holiday calculation as we have moved to our new systems.

“Colleagues’ payslips may not show correctly so please reassure colleagues that we are aware of this and are making the relevant adjustments to ensure that colleagues receive payment by Friday payday.”

Asda has been updating its IT systems, in a move dubbed “project future”, as part of the transition from former owner Walmart’s systems.

But GMB - the union representing Asda workers - reportedly said some employees remained underpaid following the software error.

Speaking to The Telegraph, an Asda spokesman said, “We recently launched a new HR system and conducted pre-emptive checks to identify any potential issues before colleagues were paid this month.

“These checks found a potential problem with holiday pay that could have resulted in a pay discrepancy for some hourly paid colleagues.

“We have taken immediate and proactive steps to correct this – to help ensure there will be no shortfall in pay for these colleagues this month. Project Future will give Asda a world-class IT platform.”

Source: Retail Gazette

(Links and quotes via original reporting)