[New Zealand] Hospitality workers reveal workplace ‘abuse and harassment’

[New Zealand] Hospitality workers reveal workplace ‘abuse and harassment’
14 Apr 2022

A new study from the Auckland University of Technology (AUT) has revealed that a "significant minority of workplaces" in the hospitality sector are non-compliant with workplace standards, Human Resources Director reports.

The study - Voices from the Front Line - gathered 396 hospitality employees, who revealed that they are subjected to a number of concerning workplace conditions among a minority of employers.

"The majority of employers are doing the right thing, but there is a significant minority of workplaces that are failing to comply with employment law and failing to provide decent work conditions," David Williamson - lead author of the study - said in a statement.

The most commonly reported situation by employees in the survey is not receiving in-job training, this was reported by 81 per cent of the nearly 400 respondents.

It was followed by health and safety risks in the workplace; cited by 69 per cent of the participating employees.

Other workplace violations and conditions exposed by the employees in the report include:

  • Experiencing or witnessing harassment in the workplace (49 per cent)
  • Not reporting harassment incidents (49 per cent)
  • Not getting opportunities for promotion (48 per cent)
  • Being in temporary/casual employment (29 per cent)
  • Not receiving the correct rest breaks (22 per cent)
  • Not getting time off or correct pay for working statutory holidays (22 per cent)
  • Not getting the correct holiday pay (22 per cent)
  • Not receiving the minimum wage (18 per cent)
  • Not signing an employment agreement before starting work (16 per cent)
  • Not receiving the correct payslips (13 per cent)

Addressing these issues, Mr Williamson said it is time for the sector to start addressing the issues of concern in time for its post-COVID rebuild.


Source: Human Resources Director

A new study from the Auckland University of Technology (AUT) has revealed that a "significant minority of workplaces" in the hospitality sector are non-compliant with workplace standards, Human Resources Director reports.

The study - Voices from the Front Line - gathered 396 hospitality employees, who revealed that they are subjected to a number of concerning workplace conditions among a minority of employers.

"The majority of employers are doing the right thing, but there is a significant minority of workplaces that are failing to comply with employment law and failing to provide decent work conditions," David Williamson - lead author of the study - said in a statement.

The most commonly reported situation by employees in the survey is not receiving in-job training, this was reported by 81 per cent of the nearly 400 respondents.

It was followed by health and safety risks in the workplace; cited by 69 per cent of the participating employees.

Other workplace violations and conditions exposed by the employees in the report include:

  • Experiencing or witnessing harassment in the workplace (49 per cent)
  • Not reporting harassment incidents (49 per cent)
  • Not getting opportunities for promotion (48 per cent)
  • Being in temporary/casual employment (29 per cent)
  • Not receiving the correct rest breaks (22 per cent)
  • Not getting time off or correct pay for working statutory holidays (22 per cent)
  • Not getting the correct holiday pay (22 per cent)
  • Not receiving the minimum wage (18 per cent)
  • Not signing an employment agreement before starting work (16 per cent)
  • Not receiving the correct payslips (13 per cent)

Addressing these issues, Mr Williamson said it is time for the sector to start addressing the issues of concern in time for its post-COVID rebuild.


Source: Human Resources Director

Leave a Reply

All blog comments are checked prior to publishing