[Global] 75-hour working week for employees of Shein suppliers

[Global] 75-hour working week for employees of Shein suppliers
16 Nov 2021

Workers for some suppliers of the Chinese fashion giant Shein are doing excessive overtime Public Eye - a non-governmental organisation - has revealed, BBC News reports.

A number of staff across six sites in Guangzhou were discovered to be working 75-hour weeks in a report by the Swiss advocacy group Public Eye.

David Hachfeld of Public Eye said there was "enormous pressure" on staff to turn clothes around quickly.

Responding to the findings Shein said it takes supply chain issues seriously and will review the report.

Public Eye's researchers visited 17 factories supplying Shein and its parent company Zoetop, near the Shein headquarters in Guangzhou. The organisation typically campaigns on big Swiss businesses and their dealings abroad.

It interviewed 10 workers across six of those sites, which were solely receiving orders from Shein at the time the report was compiled.

The researchers reported that the workers they spoke to did three shifts per day, often with only one day off a month.

Public Eye suggests the fact that workers - primarily migrants - are paid per item of clothing and these piece-rates encourage them to work long hours.

Although such hours aren't unusual in Chinese production hubs, they violate local labour laws, which set out a maximum working day of eight hours, as well as a 40-hour working week.

A Shein spokesperson said, "Upon learning of the report, we immediately requested a copy and when we receive and review the report, we will initiate an investigation.

"We have a strict supplier Code of Conduct which includes stringent health and safety policies and is in compliance with local laws. If non-compliance is identified we will take immediate action."

Public Eye launched an investigation into Shein, which works with thousands of suppliers, in 2020 to learn more about the fashion giant's structure.

The private company does not disclose financial figures, but its sales are thought to have soared during the global pandemic with consumers increasingly turning towards online shopping. Data provider CB Insights estimates that revenues topped 63.5bn yuan (£7.4bn) in 2020.

So-called "fast-fashion" companies - those offering trendy clothes at a low price - have faced scrutiny over their supply chains.

Victoria Bellandini - senior fashion lecturer at the University of Lincoln - said, "You cannot get clothes that cheap that are made in good working conditions and until we really know where our clothes are coming from, we can't source these problems.

"Big brands say they check their suppliers but so much of this is farmed out to cheaper factories, meaning there is a widespread lack of transparency behind industry standards.

"The fashion industry is changing to a certain extent at the higher end level but this isn't happening for cheaper clothes brands".

Shein has gained popularity thanks to exposure from social media platforms like Instagram and TikTok of its £1.50 tops, £10 midi skirts and even a £30 wedding dress.

Shein is attracting young shoppers in the US, UK, Europe and Australia by producing fast fashion even faster - and often at cheaper prices - than its rivals Boohoo or ASOS.

In its current form, it has been operating since 2013. The company reportedly relies on thousands of third-party suppliers in China to produce small batches of clothes, about 50-100 per item.

If the items do well with their trend-conscious customers Shein orders more from its suppliers. If not, the line is discontinued.

Shein has accelerated the "test and repeat" model, made famous by the likes of Zara owner Inditex and H&M. Just 6 per cent of Shein's inventory remains in stock for more than 90 days.

Mr Hachfeld, who is also the director of the Clean Clothes Campaign in Switzerland, suggested that the long hours observed were "directly linked" to the piece-rate system, which is widespread in China.

"If you have that without implementing checks on limits... that automatically leads to high working hours because workers need to make their living."

He added, "It's striking to see that a company with such big influence and huge turnover is apparently not yet acting on its responsibility to ensure that pay rates are at a level where you can make a good living within normal working hours."

In a "good month" several workers said that they might make up to 10,000 Yuan (£1,186). In slow months, their pay could be two-thirds lower.

Some also claimed that they were working without a contract, the Public Eye report says, although workers generally said that they were paid on time.

In addition to factories, the NGO visited the 16 million square foot Shein warehouse on the outskirts of Guangzhou, where it ships its clothes from. About one dozen employees interviewed there said they worked similar, long, hours.

At one supplier site, researchers also found that there were no emergency exits and barred windows, which could prove fatal in the event of a fire.

The fast-fashion firm outlines a code of conduct for suppliers on its US website, saying they must "provide a safe, hygienic and healthy workplace environment" and that working hours should comply with local laws and regulations.

As well as thousands of smaller suppliers along its supply chain, the e-retailer uses 200 contract manufacturers.

According to Mr Hachfeld, Public Eye would like to see stronger regulation of the fast fashion industry, "taking a slower approach to fashion consumption and making the next click count is a good place to start."


Source: BBC News

Workers for some suppliers of the Chinese fashion giant Shein are doing excessive overtime Public Eye - a non-governmental organisation - has revealed, BBC News reports.

A number of staff across six sites in Guangzhou were discovered to be working 75-hour weeks in a report by the Swiss advocacy group Public Eye.

David Hachfeld of Public Eye said there was "enormous pressure" on staff to turn clothes around quickly.

Responding to the findings Shein said it takes supply chain issues seriously and will review the report.

Public Eye's researchers visited 17 factories supplying Shein and its parent company Zoetop, near the Shein headquarters in Guangzhou. The organisation typically campaigns on big Swiss businesses and their dealings abroad.

It interviewed 10 workers across six of those sites, which were solely receiving orders from Shein at the time the report was compiled.

The researchers reported that the workers they spoke to did three shifts per day, often with only one day off a month.

Public Eye suggests the fact that workers - primarily migrants - are paid per item of clothing and these piece-rates encourage them to work long hours.

Although such hours aren't unusual in Chinese production hubs, they violate local labour laws, which set out a maximum working day of eight hours, as well as a 40-hour working week.

A Shein spokesperson said, "Upon learning of the report, we immediately requested a copy and when we receive and review the report, we will initiate an investigation.

"We have a strict supplier Code of Conduct which includes stringent health and safety policies and is in compliance with local laws. If non-compliance is identified we will take immediate action."

Public Eye launched an investigation into Shein, which works with thousands of suppliers, in 2020 to learn more about the fashion giant's structure.

The private company does not disclose financial figures, but its sales are thought to have soared during the global pandemic with consumers increasingly turning towards online shopping. Data provider CB Insights estimates that revenues topped 63.5bn yuan (£7.4bn) in 2020.

So-called "fast-fashion" companies - those offering trendy clothes at a low price - have faced scrutiny over their supply chains.

Victoria Bellandini - senior fashion lecturer at the University of Lincoln - said, "You cannot get clothes that cheap that are made in good working conditions and until we really know where our clothes are coming from, we can't source these problems.

"Big brands say they check their suppliers but so much of this is farmed out to cheaper factories, meaning there is a widespread lack of transparency behind industry standards.

"The fashion industry is changing to a certain extent at the higher end level but this isn't happening for cheaper clothes brands".

Shein has gained popularity thanks to exposure from social media platforms like Instagram and TikTok of its £1.50 tops, £10 midi skirts and even a £30 wedding dress.

Shein is attracting young shoppers in the US, UK, Europe and Australia by producing fast fashion even faster - and often at cheaper prices - than its rivals Boohoo or ASOS.

In its current form, it has been operating since 2013. The company reportedly relies on thousands of third-party suppliers in China to produce small batches of clothes, about 50-100 per item.

If the items do well with their trend-conscious customers Shein orders more from its suppliers. If not, the line is discontinued.

Shein has accelerated the "test and repeat" model, made famous by the likes of Zara owner Inditex and H&M. Just 6 per cent of Shein's inventory remains in stock for more than 90 days.

Mr Hachfeld, who is also the director of the Clean Clothes Campaign in Switzerland, suggested that the long hours observed were "directly linked" to the piece-rate system, which is widespread in China.

"If you have that without implementing checks on limits... that automatically leads to high working hours because workers need to make their living."

He added, "It's striking to see that a company with such big influence and huge turnover is apparently not yet acting on its responsibility to ensure that pay rates are at a level where you can make a good living within normal working hours."

In a "good month" several workers said that they might make up to 10,000 Yuan (£1,186). In slow months, their pay could be two-thirds lower.

Some also claimed that they were working without a contract, the Public Eye report says, although workers generally said that they were paid on time.

In addition to factories, the NGO visited the 16 million square foot Shein warehouse on the outskirts of Guangzhou, where it ships its clothes from. About one dozen employees interviewed there said they worked similar, long, hours.

At one supplier site, researchers also found that there were no emergency exits and barred windows, which could prove fatal in the event of a fire.

The fast-fashion firm outlines a code of conduct for suppliers on its US website, saying they must "provide a safe, hygienic and healthy workplace environment" and that working hours should comply with local laws and regulations.

As well as thousands of smaller suppliers along its supply chain, the e-retailer uses 200 contract manufacturers.

According to Mr Hachfeld, Public Eye would like to see stronger regulation of the fast fashion industry, "taking a slower approach to fashion consumption and making the next click count is a good place to start."


Source: BBC News